This week, United Outcomes has launched an anonymous survey to learn more about what contributes to successful delivery of change.

Delivering change

“The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.” – Peter Drucker.

This week United Outcomes has launched a survey, Change Delivery Success, which aims to identify the factors that contribute to successful delivery of change within organisations.

Last year, the APM commissioned a study on successfully delivering change within the public sector. They found there were six criteria that public sector organisations in particular could benefit from when delivering:

  • Maintaining strong and consistent leadership
  • Communicating a coherent vision and clear goals
  • Embracing a culture of disciplined planning and realistic timelines
  • Establishing sufficient investment for end-to-end change
  • Engaging stakeholders early and throughout the change
  • Ensuring sustainability beyond the life of the change project

In each test case of the study, these criteria were essential to ensuring successful delivery – if even one of the criteria was absent, delivery of change would fail.

Echoing APM’s work, United Outcomes wanted to extend the research to cover a wider range of organisations, in particular analysing the delivery of change within the private sector. The Making Change Work study by IBM found that 59% of projects missed at least one objective or failed completely and United Outcomes want to find out why.

The survey is anonymous and takes no time at all to complete. If you’d like to be a part of our research, you can take part here: